Shipping & Delivery

SHIPPING & DELIVERY

We aim to deliver a premium experience from checkout to your doorstep.

Where We Ship

Canada: Free standard shipping on all orders.

USA: Shipping calculated at checkout. Duties/taxes may apply.

Processing Times
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking once shipped.

Delivery Estimates

Canada: 3–7 business days

USA: 5–10 business days
Remote areas may take longer. Pre-order items ship once available.

Tracking
Tracking details are emailed automatically. Didn’t get one? Contact info@lavishrugs.ca.

Damaged or Lost Parcels
If your package arrives damaged, photograph the packaging and rug within 48 hours and contact us so we can assist with a replacement or claim.

Delivery Notes
Please ensure the delivery address is accessible. A signature may be required for high-value orders.